Wednesday, December 9, 2009

CC&B Jobs; Developers, Testers, Designers

About Company:
Be fraction of the pioneering group of systems integration and application support professionals who concentrate in delivering Customer Care & Billing CC&B systems to Accenture’s global clients. You will have the chance to work with onto land delivery teams and communicate directly with the client. As part of our varied, multi-talented team, you will be surrounded by smart, resourceful and devoted people whom you can learn from and with whom you can swap ideas, and further produce your technical skills and functional knowledge.


Experience:
o Minimum two years experience in implementing and/or supporting Oracle CC&B/ SPL CC&B in the role of developer, designer and/or tester.
o Minimum 2 years system development experience in J2EE/ Java EE
o Experience in using Hibernate Query Language, XAI and/or Oracle Data Integrator toolset is ideal

Professional skills requirement:
 Proven success in contributing to a team-oriented environment.
 Proven ability to work creatively and analytically in a problem-solving environment.
 Excellent communication (written and oral) and interpersonal skills.

How to apply?
To apply, email your resume to work@accenture.com. Please indicate the reference code CSOCCBA and the job title in the subject line.

CC&B Jobs, Oracle CC&B Developer

Required:
Oracle CC&B Developer with XAI experience

Job Description:
Our Client has 3 immediate 6-12 month contract for Oracle CC&B Developer with implementation experience with Customer Care Billing.

Required work status for this position:“Client does not offer sponsorship”, “Must be eligible to work for any employer” or “Must be able to obtain a clearance”..

Oracle Consultant with Oracle CC&B upgrade enhancement and XAI Interface code experience.

Required skills:
Level 3 (3+years product and capable of knowledge transfer) with development of Oracle CC&B or Customer First modifications. Developing with XAI components interface code of CC&B. SQL, Oracle CC&B and upgrade enhancements.

Project description:
We need a strong Oracle consultant that can quickly engage and participate in gathering business requirements for enhancements to a Customer information system (Oracle CC&B(Customer Care and Billing)). The best candidate will have worked as a Oracle Consultant for CC&B systems for at least 3 years.

Start date:
12/14/2009 or 12/21/2009

Assignment Period:
6-12 months

Work location city:
Cleveland, OH.

CC&B Jobs, CC&B Functional Managing Consultant,

Job description
This role assists clients in the selection, implementation, and production support of application packaged solutions. They use in-depth consulting skills, business knowledge, and packaged solution expertise to effectively integrate packaged technology into the clients' business environment in order to achieve client expected business results.

Required Skiils:
High School Diploma/GED
Readiness to travel up to 50%; travelling 3-4 days a week, home on weekends
Basic knowledge in leading cross functional design sessions At least 2 years experience in working in functional and/or technical implementation capacities within municipal and investor-owned utilities
At least 2 years experience in implementing Oracle CCandB and/or CIS plus (one full deployment lifecycle)
Basic knowledge in Project management
Basic knowledge in conducting JAD sessions
Basic knowledge in CCandB Product Architect
Basic knowledge in CCandB Product Designer
Basic knowledge in Utility systems designer
English: Basic knowledge


Preferred
Bachelor's Degree
At least 3 years experience in CCandB Product Architect
At least 2 years experience in leading cross functional design sessions
At least 3 years experience in Project management
At least 4 years experience in working in functional and/or technical implementation capacities within municipal and investor-owned utilities
At least 4 years experience in implementing Oracle CCandB and/or CIS plus (one full deployment lifecycle)
At least 3 years experience in conducting JAD sessions
At least 3 years experience in Utility systems designer
At least 3 years experience in CCandB Product Designer
English : Fluent

Additional information

It is also expected that new hires live within a reasonable commuting distance (generally 50 mi or less) of the following cities: Atlanta, GA; Boston, MA; Charlotte, NC; Chicago, IL; Cincinnati, OH; Columbus, OH; Cleveland, OH; Dallas, TX; Denver, CO; Detroit, MI; Hartford, CT; Houston, TX; Kansas City, MO; Los Angeles, CA; Miami, FL; Minneapolis, MN; New York City, NY and surrounding areas; Philadelphia, PA; San Francisco, CA; Tulsa, OK; and Washington, DC.

About Employer:
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Oracle CC&B Solution Architect, CC&B Jobs

Oracle CC&B Solution Architect- Manager- Location Negotiable-00082345
Description of CC&B Job:
The victorious candidate will work on a mostly independent basis but will report to Accenture's 'Retail Business Solutions' foundation present group, which is answerable for the standardization, industrialization and internal knowledge sharing of Accenture's global retail utilities practice.

Particularly, the Oracle CC&B Solution Architect will play a critical role in helping to further build, develop and industrialize Accenture's Oracle Retail CIS practice globally. The Solution Architect will be responsible for providing functional and technical support and advice to sales and delivery teams and must be able to travel globally and extensively.

Using his/her detailed knowledge of Oracle CC&B and related products, the Oracle CC&B Solution Architect will be made available on a part time basis to support Oracle CIS engagements at all stages of the project lifecycle - from proposal through to completion. It is likely that there will be several different engagements occurring concurrently at any one point in time, requiring the Solution Architect to split their time between them.

That support will include, but will not be limited to:
- Planning and estimating large scale CC&B projects
- Advising sales and delivery teams on functionality, and be able to offer advice on key project functional and technical decisions, either at the proposal or implementation stages
- Support design and configuration of system and enhancements
- Conducting Quality Assurance reviews

In addition to this project support role, the Oracle CC&B Solution Architect will be expected to play a key role in identifying and developing Oracle CC&B-related assets, to strengthen Accenture's position in the marketplace. This includes:
- Championing the re-use of Oracle delivery methods and tools from project to project
- Playing a key role in the development of communications, marketing and related materials.
- Keeping track of Oracle product features/functions/releases, and Oracle product roadmaps.

Oracle CC&B Solution Architect with a strong background (5 years or more) in the Utilities industry (i.e. extensive experience with CIS (Customer Information Systems). Should have 3-5 years of experience in Oracle CC&B and if possible Lodestar / Siebel experience (latter is optional). Prior experience in leading teams/ leadership role is not required as this role is a technical expert position working largely independently to assist with Oracle CIS Sales and Delivery project teams globally.

Required Qualifications:
5+ years extensive experience in the retail utilities industry
3 years working with the Oracle CC&B product
3 years Experience in Oracle CC&B estimating; versioning, migration


Preferred Skills:
Experience with CC&B including the following:

The emphasis is on a broad (but solid) understanding of the product and its capabilities, as opposed to very in-depth knowledge of one specific functional or technical area. Functional expertise is preferred over technical, though a balance of both is idea
Experience working with Oracle Application Integration Architecture; SOA and Weblogic App Server
Experience in developing estimating models
Experience in Siebel
Experience in Lodestar
Experience developing Oracle related delivery assets (i.e. Re-use)
Familiarity with Oracle CC&B Quality Assurance reviews
Strong understanding of strengths / weaknesses of Oracle CC&B
Demonstrated ability to work independently or as part of a team
Strong professional presence
Knowledge of a second knowledge is a plus, but not a requirement
Strong English Speaker
3 years of experience with 2+ clients on Oracle CC&B projects. (Clients ideally gas and electricity providers, but water would be a positive also)
Open to Global Travel
Open to travel 50- 75% of the time

Accenture is a global management consulting, technology services and outsourcing company. Committed to delivering innovation, Accenture collaborates with its clients to help them become high-performance businesses and governments. With deep industry and business process expertise, broad global resources and a proven track record, Accenture can mobilize the right people, skills, and technologies to help clients improve their performance.

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa.

We are an equal opportunity Employer.
Job Accounting & Finance
Primary LocationUSA-IL - Chicago
Other LocationsUSA
Organization Consulting
Schedule Full-time

accenture.taleo.net/careersection/10003/jobdetail.ftl

Thursday, October 29, 2009

CC&B Training Document of Field Activities

Step 1: Creating a field activity in the system
1. Click on Premise Context Menu in Dashboard and click ‘Go to Field Activity (+) ’
2. Field Activity page will be opened.
3. Search for the Activity Type and select the relevant activity.
4. Insert the date and time.
5. Select the priority.
6. Dispatch group will be automatically assigned by system, look at dispatch group.
7. Save the field activity, Field Activity Pending will appear in the alerts in Dashboard.

Step 2: Dispatching a field Activity
1. Click on Main Menu à Field Order àDispatch Field Activities.
2. A new window will appear, insert the respective dispatch group code in Capital Letters.
3. Search for pending field activities by clicking on main search button on upper right corner of the window.
4. A date wise list of pending field activities will be opened. Click the relevant date of field activities.
5. Now the system will show all pending field activities of selected date as well as the dates previous to the selected date.
6. Select the box adjacent to the respective field activity.
7. Search for a team from the search button adjacent to representative.
8. Insert the date of field activity.
9. Click on save button.
10. The selected pending field activities will be dispatched and excluded from the pending list.

Step 3: Search for a dispatched field activity / Search for field orders:
1. Click on Main Menu à Field Order àField Order Search.
2. A new window will appear, insert the respective dispatch group code in Capital Letters. Select the field order status à Dispatched.
3. Search for field orders by clicking on main search button on upper right corner of the window.
4. A date wise list of dispatched field orders will be opened. Click the relevant date of field activities.
5. Now the system will show all field orders of selected date only.
6. Click on Go-To button adjacent to the relevant field order, you will be moved to field order page.
7. On field order page click on the button “Display field Order”.
8. Field order will be opened now in a new window.
9. Print the field order and give it to field staff.

Step 4: Completion of the field activity in the system
1. Search for the customer in control central page.
2. Click on Field Activity Pending in Alerts of Dashboard.
3. In case of multiple field activities, a new window will be opened.
4. Select the respective field activity.
5. On the field activity page click “Characteristics/Remarks” Tab.
6. Insert the characteristics which were being written by field staff on field order.
7. Click on Save Button.
8. Click on Context Menu adjacent to field activity ID on the upper right corner of the window. Click on “Go To FA Upload Staging +”
9. On FA Upload Staging page, insert “Work Date/Time” on which field activity was actually done.
10. If work is done by other than assigned team than also search for representative and select the right representative/ team.
11. Go to steps tab.
12. Insert the required data in the steps.
13. Complete the field activity.

Saturday, October 24, 2009

Oracle CCAB Architect/Administrator

Company:
Crossway Group

Job Description:
CrossWay Group, Inc. Has the following contract requirement:Our end client is looking for the following Oracle/PeopleSoft CC&B resource for contract gig with the following skills:Oracle CC&B Technical Architect (UNIX, Oracle Database, CC&B Data Model, Java, COBOL, XAI, Design Development, CC&B Installation and/or Patch Updates) Candidate must have at least 2 years experience working with the Oracle CC&B product and must have completed at least one full CC&B implementation.

Detailed Job Description:
Manage the following project areas on an Oracle CC&B implementation at a Utility: Hardware, operating system, database and application software installation, software and database patch updates, develop and review designs, oversee conversion activities, prepare production environment, communicate with software vendor to resolve issues, mentor and provide knowledge transfer to client technical staff, interface with third party vendors to facilitate technology transfer.df-tc Experience/SkillsOracle,Oracle CC&B Technical Architect (UNIX, Oracle Database, CC&B Data Model, Java, COBOL, XAI, Design Development, CC&B Installation and/or Patch Updates) ,Oracle CC&B Technical Architect (UNIX, Oracle Database, CC&B Data Model, Java, COBOL, XAI, Design Development, CC&B Installation and/or Patch Updates)
Other desired skills:
Oracle CC&B Technical Architect
Location: NERate: DOE
Duration: 18 Months
Please forward word doc resume and rate for immediate consideration.
Requirements
Experience:
Education: Not Specified
Relocation Assistance: Not-Available
Visa Sponsorship: Not-Available

Friday, October 23, 2009

Oracle Utilities Developer - CC&B Jobs

This is a 3 Year Fixed Term Contract job of CC&B Technical support.

The Company:
A leading Irish energy supplier, Bord Gáis (BG) is liable for building, owning and operating transmission and distribution networks delivering natural gas to over 600,000 industrial, commercial and residential consumers. The corporation is also a key energy supplier, serving both the gas and electrical energy retail markets in Ireland. The liberalization of Irish and European energy markets brings new challenges for the company. So as to help us meet those challenges, applications are now invited from suitably qualified candidates for the position of Oracle Utilities Analyst/Developer.

The role of Oracle Utilities Developer CC&B:
Reporting to the BG Energy IT Utilities Senior Developer, this role will troubleshoot, maintain and enhance the operation of the batch scheduler, and the operations of a number of other Energy IT applications and interfaces – focused on the maintain of the billing operation, at the heart of which is the Oracle Utilities Customer Care and Billing application (CC&B). This is a hand on technical role involve programming/technical skills. This position would suit graduates keen to increase experience and acquire new skills in a dynamic fast moving development environment. The winning candidate will be required to work as an associate of the 24x7 batch schedule support team. Training will be provided as required.

Responsibilities of Oracle Utilities Developer:
•Write technical specifications
• Deliver work packages to time/budget
• Adhere to IT development procedures and standards
• Conduct root cause analysis, run traces, review logs.
• Ensure compliance with Bord Gais security guidelines
•To provide operational, maintenance and development services to support Energy IT applications, primarily the UC4 batch schedule operation, Oracle Utilities CC&B Interfaces (Java/XML), and Doc 1 bill and letter printing application
• To provide technical solutions and support to other Energy IT Workstreams and projects as required
• Fulfill all reporting and monitoring requirements
• Apply best practice software development, testing and change control methodologies
• Other duties as may be assigned from time to time.

Qualifications required:
• Java/XML development experience is mandatory
• Experience of using one or more of the following: HTML, SQL, Weblogic, Tomcat, Oracle RDBMS, Web development
• Competent analyst and at trouble shooting, debugging, running traces, investigating logs
• Experience of working as part of 24X7 operational support team would be an advantage as would any experience of supporting complex integrated application architectures
• Ability to deal comfortably with non technical users
• Degree or equivalent in Business, Engineering or IT discipline
• Knowledge of industry-standard methodologies, tools and environments
• Strong communication, interpersonal and presentation skills.
• Experience of supporting any of the following applications would be advantageous: Oracle Utilities Customer Care and Billing (CC&B) V2.*, UC4 batch scheduler, Doc 1 v5 bill/letter printing application.
• This is a ‘can do’ role suited to a self starter with a proactive approach to problem solving and systems development. The candidate should be comfortable working in demanding rapidly changing environment.
Applications, including current resume or Curriculum Vitae should be sent to the undersigned to get there no later than 5th November 2009
Maria Treacy
Human Resources Department - Energy,
Bord Gáis, Gasworks Road, Cork.
e-mail: recruit@bge.ie

CAREER OPPORTUNITIES WITHIN THE ORGANISATION
BORD GÁIS IS AN EQUAL OPPORTUNITY EMPLOYER

Thursday, October 22, 2009

Introduction of Oracle Utilities Customer care and Billing

Oracle Utilities Customer Care and Billing CC&B which was previously known as SPL Customer Care & Billing handles each and every feature of utility customer information-service connection, field activities, meter reads, rating, billing, and also take responsibility of linked functions for instance payment processing, collections, field service, and meter management.

The CC&B product evolves with business demands, minimizing expenditure and risk. It assist utilities in any market maximize profits, make economical solutions, and act in response to market change. It scales from a few thousand to numerous millions of customers. Upgrades of CC&B i.e. Customer Care and Billing are speedy and easy. Therefore, Oracle Utilities Customer Care and Billing clients reliably meet market windows and narrow deadlines while take pleasure in a low total cost of possession and a high return on investment.
Some features of Oracle Utilities Customer Care and Billing i.e. CC&B are
1. Enhanced Customer Satisfaction
2. Accurate Billing for Multiple Products
3. Modular Architecture
4. Low Cost of Ownership