Introduction of Oracle Utilities Customer care and Billing

Oracle Utilities Customer Care and Billing CC&B which was previously known as SPL Customer Care & Billing handles each and every feature of utility customer information-service connection, field activities, meter reads, rating, billing, and also take responsibility of linked functions for instance payment processing, collections, field service, and meter management.

The CC&B product evolves with business demands, minimizing expenditure and risk. It assist utilities in any market maximize profits, make economical solutions, and act in response to market change. It scales from a few thousand to numerous millions of customers. Upgrades of CC&B i.e. Customer Care and Billing are speedy and easy. Therefore, Oracle Utilities Customer Care and Billing clients reliably meet market windows and narrow deadlines while take pleasure in a low total cost of possession and a high return on investment.

Some features of Oracle Utilities Customer Care and Billing i.e. CC&B are

1. Enhanced Customer Satisfaction
2. Accurate Billing for Multiple Products
3. Modular Architecture
4. Low Cost of Ownership